Visitor Safety Information 

Download our customer safety information here.

 

We are very excited to welcome you back to Beacon Arts Centre for exhibitions. In line with the current government guidance and Level 3 restrictions, Beacon Arts Centre is open to the public strictly for exhibition viewing, with enhanced hygiene, distancing and contactless journey measures in place.

At present, our Box Office counter service is closed but tickets can be booked online via our website. For any queries, including refunds, please contact info@beaconartscentre.co.uk or call 01475 723 723 during the hours of 10am to 3pm Thu – Sat.

 

What's different?

We have made changes within the venue to ensure the safety of our visitors, customers, and staff. We ask that you pay close attention to any notices, updates and guidance on our website and social media before visiting and to the signage both outside and inside the venue on arrival.

 

Booking

*Advanced booking available for exhibitions

Tickets are FREE to visit exhibitions at Beacon Arts Centre.

To allow us to manage physical distancing and visitor numbers in the venue and provide a safe and enjoyable visit we have setup 30-minute time slots throughout the day. You can book a time slot in advance to visit an exhibition or request a time slot on arrival. Please note numbers are strictly limited inside the venue.

Each household requires a booking to visit an exhibition to allow us to comply with the Scottish Government’s contact tracing protocols. If you are an existing customer, you will be asked for an up-to-date contact number when booking. If this is your first visit to the Beacon, you will be asked for further contact information to create a customer record. Please note all new data collected will only be used in conjunction with track and trace.

Please refer to exhibition information for opening times and restrictions.

 

Your Visit / What to Expect

Below is a road map of what to expect when your visit the Beacon:

  • Please enter via the main entrance at Custom House Quay
  • Sanitise your hands on arrival using the contactless sanitisers when you enter the main foyer
  • Check in with reception for your allocated time slot and to log your details
  • We ask that all visitors comply with the FACTS campaign and wear a face covering to attend the exhibition

* Any visitors with a hearing impairment, those who lip-read, are free to attend without a face covering.

  • Follow the navigation signage to comply with the one-way system in place to walk through the exhibition space
  • Exit via the café fire door out on to Custom House Quay

If you're not quite ready to visit us yet, we look forward to welcoming you back soon.

 

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